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Code of Conduct – Parents and Carers

This code is in place to ensure that any child taking part in any MAD Hoops activity is safe to participate and is able to get the most out of any activity they are taking part in with the club.

 

Our expectations: 

❖      Make sure your child has the right kit for the session as well as enough food and drink

❖      Ensure your child arrives to sessions on time (kit ready to start on time) and is picked up promptly; or let us know if you’re running late or if your child is going home with someone else

❖      Complete all consent, contact and medical forms and update us straight away if anything changes

❖      Check Spond regularly; ensure you respond to training attendance and match availability by the deadlines; not doing this makes it hard for coaches to plan and may risk your child not being able to attend

❖      Pay subs on time (by 5th of the month) or let your team manager know if there is a difficulty

❖      Talk to us if you have any concerns about any part of your child’s involvement – we want to hear from you

❖      Ensure that your child arrives no later than agreed time on game days

❖      To enable us to keep everyone safe, please keep younger children under control whilst spectating. No bouncing balls on court during games.

❖      Lead by example, offer encouragement and support at training and matches; be aware that your behaviour will affect not only your child but others and those around you, celebrate difference and role model inclusivity

❖      Represent the club positively at training, matches and on social media

❖      Ensure your child understands the code of conduct and encourage them to follow it

 

 

As a parent, we understand you have the right to:

❖      Be assured that you child is safeguarded during their time with us

❖      See any of our policies and procedures at any time

❖      Know who the welfare officer responsible for your child is and have their contact details

❖      Know what training and qualifications our staff have

❖      Be informed of problems or concerns relating to your child

❖      Know what happens if there’s an accident or injury, be informed if your child is injured and see records of any accidents

❖      Have any concerns about any aspect of your child’s welfare listened to and responded to

 

We expect all parents to follow the behaviours and requests set out in this code. If any parent behaves in a way which contradicts any of the points set out above, we'll address the problem straight away with the parent and aim to resolve the issue.

 

Persistent concerns or breaches may result in parents being asked not to attend training/games if their attendance is considered a risk to the welfare and enjoyment of young participants.

 

Continued issues and repeated breaches of this code may result in us regrettably asking your child to leave the activity, event or club permanently, something we never want to do.

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Where we refer to 'parents' we mean parents, guardians and carers inclusively. The term 'children' or 'child' describes any person under the age of 18

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